Where To Get A SIM Card In Łódź

Staying connected in Łódź is easy and affordable. Whether you are an EU citizen using your home plan, a UK visitor comparing roaming options, or a visitor from further afield looking for the best-value local SIM or eSIM, here is everything you need to know.

Galeria Łódzka has stores for the key Polish phone companies.

At a Glance: Your Options In Łódź

Option	Best for	Approx. cost
EU plan (existing)	EU citizens	Free (check fair use cap)
UK plan (O2, Vodafone, Three)	UK citizens on eligible plans	Free (check fair use cap)
UK plan (EE and others)	Short stays	~£2.47/day
eSIM (Airalo, Nomad)	Short trips, light data use	From ~4€ (1GB)
eSIM (Holafly)	Longer stays, heavy data use	From ~$11 (3 days unlimited)
Local SIM (Orange, Play, T-Mobile, Plus)	Any visitor wanting a local number	From ~20–50zł/month

Mobile Roaming For EU Citizens

If your phone contract is based in another EU or EEA country, you can use it in Poland exactly as you would at home — calls, texts, and data included, at no extra charge. EU roaming rules have been in force since 2017 and are guaranteed until at least 2032. Your operator may apply a fair use data cap while you roam, but this is rarely a problem on a short city break. Make sure roaming is enabled on your phone before you leave, and check your provider’s fair use policy if you plan to use a lot of data.

SIMs purchased in other EU countries generally work in Poland, but note that Polish SIMs do not offer the same roaming terms in return — see the General Advice section below.

Mobile Roaming For UK Citizens

Since the UK left the EU, free roaming in Poland is no longer automatic for British travellers. The picture varies considerably by network:

• O2: Roaming included in 49 European destinations; 25GB monthly fair use cap
• Vodafone: Roaming included in 51 European destinations; 25GB monthly fair use cap
• Three: Go Roam covers Poland on eligible plans
• EE: Roam Abroad pass required (~£2.47/day) on most plans; available in 47 destinations

Check your specific contract before you travel. EE customers — or anyone on a plan that charges for EU roaming — staying more than three or four days in Łódź may find a local SIM or eSIM better value. If you need to keep your UK number active for incoming calls or texts, your existing plan may still be the simplest option regardless.

Mobile Roaming For Non-EU and Non-UK Visitors

For visitors from the US, Canada, Australia, and elsewhere, international roaming from your home network can be expensive. US daily passes typically run around $12 and costs can be much higher without a pass. For stays of more than a couple of days, a local Polish SIM or an eSIM purchased before you leave home will almost always work out cheaper and simpler.

General Advice For Buying A Polish SIM Card

To buy a SIM in Poland, you will need an unlocked phone and your passport — EU regulations have required ID for all SIM purchases since January 2023. Network staff in Łódź shopping centres generally speak good English and can register your SIM and get everything working in around 10 to 15 minutes.

Poland’s four main networks — Orange, T-Mobile, Play, and Plus — all offer competitive prepaid (na kartę) plans with generous data allowances and unlimited calls and texts to Polish numbers.

• Orange
• T-Mobile
• Play
• Plus (Polish-only site)

Please note: Polish SIMs are designed primarily for use within Poland. EU regulations entitle you to roam on a Polish SIM in other EU countries, but the data allowance is reduced — typically to a fraction of your Polish allocation. If you need a SIM for multi-country European travel, Poland is not the best country in which to buy one.

Łódź Airport has limited options for buying a SIM.

Buying A SIM Card At Łódź Airport

Łódź Władysław Reymont Airport has no dedicated mobile phone or SIM card shop, so we recommend waiting until you reach the city centre. Free and unlimited WiFi is available at the airport if you need to get online while you wait.

If you need a SIM before heading into town, the Relay store near Arrivals stocks starter packs from all four main providers. The shop is bright red and easy to spot. Staff can help with the basics, but for getting your SIM properly registered and set up, a network store in one of the city’s shopping malls is a better bet.

Manufaktura shopping mall has all the main mobile firms.

Buying A SIM Card In Manufaktura or Galeria Łódzka

The four main networks all have branches across Łódź, but the easiest places to compare deals and get set up are the Manufaktura and Galeria Łódzka shopping malls — both close to the landmark Piotrkowska Street. You will find Orange, T-Mobile, Play, and Plus stores in both. Manufaktura is open 10am–10pm Monday to Saturday; Galeria Łódzka is open 9.30am–9pm on the same days.

Go into one of the stores and ask about prepaid SIM options. In our experience, at least one member of staff in each store will speak good English and can help you find the most suitable plan. Take your passport and ask the rep to register the SIM and confirm it is working before you leave. If you have specific requirements — such as international calls or mobile hotspot use — mention these upfront, as different plans suit different needs.

Buying An Orange SIM Card

Orange is a good choice for most visitors. They offer specific prepaid packages for foreign travellers and have the best 4G population coverage in Poland — 99% nationwide. Current tourist-focused options include a 5-day/5GB plan and a 14-day/15GB plan, alongside standard monthly plans with larger data allowances.

The setup process is simple:

1. Buy a starter SIM from the Orange store in Manufaktura or Galeria Łódzka and swap it into your unlocked phone.
2. The store rep will register the SIM using your passport — this is a legal requirement. Ask them to confirm the SIM is activated and working before you leave.
3. Your starter plan may be all you need. If you want a larger data allowance, the store rep can upgrade your tariff on the spot.
4. You can manage the account via the Mój Orange app (available in English) or call the English-speaking helpline on +48 510 100 100.
5. When your trip is over, switch your original SIM back in and your phone returns to normal.

T-Mobile is also worth considering. Their English helpline is at 602 900 000 (press # for English), and their Mój T-Mobile app supports Polish, English, and Ukrainian. Their flagship prepaid plan offers effectively unlimited data for 50zł per month, and their SIM starter packs are also available at Żabka convenience stores across the city.

eSIM Options For Łódź

If your phone supports eSIM — most iPhones from the XS onwards, and most recent Android flagships — this is an increasingly popular option. You can activate a data plan before you leave home, ready to use the moment you land. Your phone must be carrier-unlocked.

• Airalo: Data-only plans from around €4 (1GB) to €12 (10GB/30 days). Runs on the Plus network. Good for short trips and lighter data users.
• Holafly: Unlimited-data plans priced by duration, from around $11 for three days to $96.50 for 30 days. WhatsApp calling is supported. Well suited to longer stays or heavier data users.
• Nomad: Plans from $4.50 (1GB) to $30 (20GB), running on Orange and Play networks. Their Europe-wide 50GB plan at $29 is exceptional value for multi-country trips.

All four Polish carriers also offer eSIM directly — ask in store at any Manufaktura or Galeria Łódzka outlet.

Łódź SIM Card Map

You can find the Manufaktura and Galeria Łódzka shopping malls and the mobile providers listed above in the Łódź map below.

Łódź Map

Plan your Łódź visit with our Łódź map of the attractions, restaurants, sightseeing and hotels in Łódź.

Each type of landmark has a different colour marker on the map:

• YELLOW / ORANGE: Łódź Sightseeing
• GREEN: Łódź Transportation
• BLUE: Hotels in Łódź
• PURPLE: Shopping In Łódź
• DARK RED: Restaurants in Łódź
• LIGHT RED: Nightlife in Łódź

Click on a marker and it will give you the name of the landmark, with a brief description and links for more information and directions. You can pan, scroll, and zoom around the map, or use the + or – buttons in the bottom left of the map to zoom in and out.

Click on the icon in the top left corner for an index of every location, sorted by category. Scroll down or use the map search (the magnifying glass icon) to find the place you want. Click the name of the place in the list. Its location pin will be highlighted on the map.

Each category is on a different layer, which can be switched on and off. So you can just see the Hotel or Restaurant pins, for example.

If you are using the map on your phone, open the Visit Łódź map and then search for the name of the place. The map will then zoom in on its location.